Hi, We are glad you are joining the team! 🥰🦋
You probably have a lot of questions about what to do next, rest assured we will explain everything to you soon
FIRST STEPS IN HEBE
See what your first day at work will look like:
1 GETTING TO KNOW THE TEAM
So far, during the recruitment process you have had the opportunity to get to know your supervisor - the Store Manager. In the first days of work, you will get to know the other team members with whom you will see on a daily basis.
2 GETTING TO KNOW THE STORE
You may already be very familiar from a customer's perspective with every corner of the Hebe sales floor where you start work On your first day, together with your supervisor or an experienced employee, you will get to know the layout of the various areas of the store in even more detail. You will also see the entire backroom, learn where the goods are stored, where the social room, checkroom and office are located.
3 LOCKER AND BUSINESS ATTIRE
On your first day, you will be assigned a staff locker where you will store your personal belongings. You will also receive a distinctive uniform (for women) or shirt (for men), which will be the main part of your business attire.
4 HEALTH AND SAFETY
Safety is key, so on your first day of work at Hebe, you will learn about general health and safety regulations. Following them from the first days of work allows you to form good habits and avoid accidents at work. Even while working in the store, you may come into contact with, for example, fire, flooding, injury, sprain or fall. So right away you will learn how to perform your daily tasks safely, learn about escape routes and familiarize yourself with documentation.
5 JOB BRIEFING
Together with your supervisor, you will undergo job instruction. These activities are necessary for you to implement in the following days at your new job.
6 IMPORTANT NUMBERS.
You will learn your SAP, which is a unique 8-digit number that you will use, among other things, when logging into company portals. You don't have to learn it by heart; you'll find it on the back of your ID. It's also a good idea to write down your store's phone number and remember your location number (e.g. R002).
YES YOUR FIRST DAY AT HEBE
MENTIONED BY OUR EMPLOYEES 🙂
ELEMENTS TO SUPPORT YOUR IMPLEMENTATION:
EDUCATION PLATFORM
In your very first days on the job, you will get access to the company's learning platform, which will be your main implementation and development tool. There you will find all the content that prepares you for your work at Hebe, as well as assortment training, procedures, and additional, various e-learning courses to help you develop in your chosen area (foreign languages, thinking outside the box, time management, mindfulness).
3 WEEKS OF IMPLEMENTATION
To make it easier for you to learn all the areas related to your new job, the implementation has been divided into 3 weeks. In each you will learn new skills step by step and have the opportunity to put into practice the knowledge you have gained. On the learning platform you will find all the information you need for your job. You will also receive a notebook so that you can write down all the most important things in it.
FACEBOOK GROUP
As Hebe we create an international community, for us Beauty is People. That's why you can join the closed, internal group #hebest Beauty Lovers from the first day of work. It's a place where we share knowledge, provide information straight from the Central Office and organize contests for employees. About how to join our community, ask one of your co-workers - he will surely tell you how to do it 😊.
ACCESS TO PORTALS
You will learn how to log in and use all the portals and benefits:
- DlaNasWJM - portal for employees of Jeronimo Martins Polska, you will find there pay slips, PIT document and submit a statement of income to be able to use the Company Social Benefits Fund (FSŚS)
- MyBenefit - on this portal you will use funds from the Social Fund, choosing from a wide range of benefits
- BenefitSystems - thanks to this platform, you will gain the opportunity to purchase the Multisport PLUS package from as little as 50 PLN/2 months
TRAINING IN THE BASICS OF COSMETOLOGY AND CUSTOMER SERVICE
Upon completion of the induction period, which is the completion of the 3-week program, your supervisor will report you to participate in a 6-hour online training with an in-house Coach. During the workshop, you will explore Hebe, the basics of cosmetology and skin care, active ingredients and customer service.
THAT'S WHAT YOU'RE GOING TO DO:
Advising products to store customers
Cash register operation
HELP AT THE SELF-SERVICE CHECKOUT
Putting products on the store shelves
Updating prices
Taking care of the aesthetic display of products
Accepting deliveries
Completion of online store orders
WHAT TO TAKE WITH YOU ON YOUR FIRST DAY?
Favorite mug
1
Something to eat during the break
2
Original medical examination
3
Dress pants and shoes
4
Positive attitude
5
Lots of positive energy
6
Frequently asked questions
Are there only women on the team?
In practice - it depends on the crew of a particular store. The nature of our industry means that statistically more than 90% of our store employees are women, but we also hire men if they see their place here. Ask the Manager if there is a gentleman working in your team specifically 😉.
In practice - it depends on the crew of a particular store. The nature of our industry means that statistically more than 90% of our store employees are women, but we also hire men if they see their place here. Ask the Manager if there is a gentleman working in your team specifically 😉.
Will I get coffee/tea? Should I bring my own utensils and drinks?
As Hebe, we provide employees with the most necessary supplies such as instant coffee, black express tea, sugar, coffee milk or water from a dispenser. The Store Manager orders these items centrally. In the social room there are usually utensils that employees now use, it is worth bringing your favorite cup, bowl or plate. This will make it easier to acclimate, and if someone wants to make you coffee - they will already know in which cup 😊.
As Hebe, we provide employees with the most necessary supplies such as instant coffee, black express tea, sugar, coffee milk or water from a dispenser. The Store Manager orders these items centrally. In the social room there are usually utensils that employees now use, it is worth bringing your favorite cup, bowl or plate. This will make it easier to acclimate, and if someone wants to make you coffee - they will already know in which cup 😊.
Do I have to go somewhere for training?
Deployment usually takes place at the store where you will be working. The exception, of course, are new locations where the first Hebe will open - in this situation, the deployment will take place at the nearest possible location - on a business trip, of course, which means that we reimburse the cost of travel and a food allowance is charged.
We implement training in Hebe in the form of online and through a learning platform. This means that you can participate in these activities comfortably, if only from your own couch 😊. For more details on dates, organizational issues and training opportunities, ask your Manager or Deputy.
Deployment usually takes place at the store where you will be working. The exception, of course, are new locations where the first Hebe will open - in this situation, the deployment will take place at the nearest possible location - on a business trip, of course, which means that we reimburse the cost of travel and a food allowance is charged.
We implement training in Hebe in the form of online and through a learning platform. This means that you can participate in these activities comfortably, if only from your own couch 😊. For more details on dates, organizational issues and training opportunities, ask your Manager or Deputy.
How is the work schedule arranged? What rules apply?
The Store Manager prepares the schedule for the entire month of work for his team by the 20th of the preceding month, e.g. the schedule for June is prepared by May 20. In the schedule, you may have morning, mid-day and afternoon shifts scheduled - in each, the start and end times of the shifts may be slightly different due to the different opening and closing times of the stores and the delivery cycle. Night hours occur at selected locations, for which you will, of course, be paid accordingly.
For appointments that are important to you (medical appointments, family plans, trips, etc.), you can submit your schedule requests to the Store Manager. His is also a good idea to inquire on your first day about what shifts and hours are like at your Hebe location.
The Store Manager prepares the schedule for the entire month of work for his team by the 20th of the preceding month, e.g. the schedule for June is prepared by May 20. In the schedule, you may have morning, mid-day and afternoon shifts scheduled - in each, the start and end times of the shifts may be slightly different due to the different opening and closing times of the stores and the delivery cycle. Night hours occur at selected locations, for which you will, of course, be paid accordingly.
For appointments that are important to you (medical appointments, family plans, trips, etc.), you can submit your schedule requests to the Store Manager. His is also a good idea to inquire on your first day about what shifts and hours are like at your Hebe location.
Can I have all weekends/Saturdays off?
The work schedule takes into account employee requests, changes in promotions, deliveries, and takes into account labor law guidelines. We want the schedules to be arranged as fairly as possible, which means that most often every team member works on Saturdays/commercial Sundays. Of course, not all 😊 Specific answers on this topic will be provided by the Store Manager.
The work schedule takes into account employee requests, changes in promotions, deliveries, and takes into account labor law guidelines. We want the schedules to be arranged as fairly as possible, which means that most often every team member works on Saturdays/commercial Sundays. Of course, not all 😊 Specific answers on this topic will be provided by the Store Manager.
What is the atmosphere like at work?
At Hebe, beauty is people - our strength is teamwork and friendly atmosphere. We operate professionally and in accordance with procedures and standards, but at the same time at ease. Be prepared to tell new co-workers a few sentences about yourself, this will help you break the ice and get to know each other. Relationships in the teams are partnerships and camaraderie, and many of us have found friends here for years. We believe that you will also feel comfortable with us 😊.
At Hebe, beauty is people - our strength is teamwork and friendly atmosphere. We operate professionally and in accordance with procedures and standards, but at the same time at ease. Be prepared to tell new co-workers a few sentences about yourself, this will help you break the ice and get to know each other. Relationships in the teams are partnerships and camaraderie, and many of us have found friends here for years. We believe that you will also feel comfortable with us 😊.
Are there any appearance standards in place?
For women - Makeup is a part of our employee's image, as it affects the image of Hebe as a whole. In order to effectively advise products and sell them, it is necessary to build the authority of an expert in the eyes of the customer. Makeup helps a lot in this, but we know that not everyone feels comfortable in a strong version of it. That's why we leave it up to you to choose - highlight one area clearly - eyes or lips or face. You can use the testers available in the store. Often our Managers have secured hygienic testers/samples for the team to use. We don't have employee discounts, but don't worry - thanks to numerous internal contests, benefit cafeteria and many attractive promotions, your makeup bag is sure to fill up quickly with cosmetic gems 😊.
For men - it's worth taking care of your hands and beard (if anyone has one, of course).
Each of our employees also receives a cosmetic shirt/coat, which are worth taking care of so that they are always fresh and ironed.
For women - Makeup is a part of our employee's image, as it affects the image of Hebe as a whole. In order to effectively advise products and sell them, it is necessary to build the authority of an expert in the eyes of the customer. Makeup helps a lot in this, but we know that not everyone feels comfortable in a strong version of it. That's why we leave it up to you to choose - highlight one area clearly - eyes or lips or face. You can use the testers available in the store. Often our Managers have secured hygienic testers/samples for the team to use. We don't have employee discounts, but don't worry - thanks to numerous internal contests, benefit cafeteria and many attractive promotions, your makeup bag is sure to fill up quickly with cosmetic gems 😊.
For men - it's worth taking care of your hands and beard (if anyone has one, of course).
Each of our employees also receives a cosmetic shirt/coat, which are worth taking care of so that they are always fresh and ironed.
How long does my break last?
According to the current Labor Code, any employee who works more than 6h on a given day - is entitled to a 15min break. If the shift is scheduled for 6h or less - the break is not entitled.
According to the current Labor Code, any employee who works more than 6h on a given day - is entitled to a 15min break. If the shift is scheduled for 6h or less - the break is not entitled.
Is it possible to transfer to another store?
Yes. If there is another Hebe in your city or there are several in the area, you may be occasionally delegated to another location to support the crew in a store remodeling, a difficult staffing situation or, for example, in preparing the opening of a new Hebe. The opportunity to see what the reality of working in another store is like is often an interesting experience that allows you to gain new experiences and acquaintances. Such secondments are carried out in accordance with applicable labor regulations.
Of course, you also have the opportunity to request a change of store for various reasons, such as private reasons - such as a change of residence.
Yes. If there is another Hebe in your city or there are several in the area, you may be occasionally delegated to another location to support the crew in a store remodeling, a difficult staffing situation or, for example, in preparing the opening of a new Hebe. The opportunity to see what the reality of working in another store is like is often an interesting experience that allows you to gain new experiences and acquaintances. Such secondments are carried out in accordance with applicable labor regulations.
Of course, you also have the opportunity to request a change of store for various reasons, such as private reasons - such as a change of residence.
Am I responsible for damaged merchandise/theft/checkout manifold at Hebe?
No. We do not charge our employees for costs associated with such events. In case of theft or damage to goods, let's follow the procedure that applies to all stores. You will learn it any day 😉.
No. We do not charge our employees for costs associated with such events. In case of theft or damage to goods, let's follow the procedure that applies to all stores. You will learn it any day 😉.
